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What can I do if my release levers are stuck?
You may try using WD-40 or a similar spray lubricant on the release mechanism.
Can I put wheels on the back legs of my front-wheeled walker?
No. Drive DeVilbiss does not encourage installing wheels on the back legs of our front-wheeled walkers. Doing so may potentially cause patient harm.
What replacement tips do I need for my walker?
Please click here to view a list of our walkers, crutches and canes, and their replacement tips. You may use your model number to find the item# for its corresponding tip.
My frame is bent. Is this covered under warranty?
Bends are not typically covered under the manufacturer’s warranty. Please contact the medical equipment company you purchased your walker from to discuss any potential warranty claims.
Can a walker be used on carpeted surfaces?
Drive offers walker accessories such as glide caps and ski glides to help the walker glide more easily over certain surfaces.
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Disclaimer: Coverage and Reimbursement by Medicare, Medicaid, and Insurance PlansSome of the products offered on this website may be eligible for coverage under Medicare, Medicaid, or your private insurance plan. Please note that coverage eligibility and reimbursement rates vary depending on individual insurance policies and government programs.It is the responsibility of the customer to verify coverage with their insurance provider or relevant government agency. We cannot guarantee coverage or reimbursement for any products purchased through our platform. By making a purchase on this website, you acknowledge and agree that you are responsible for full payment of the product, regardless of coverage or reimbursement eligibility. Any claims, disputes, or inquiries regarding coverage and reimbursement should be directed to your insurance provider or relevant government agency. Please consult with your healthcare provider, insurance provider, or relevant government agency for specific information about coverage eligibility, reimbursement rates, and any requirements or documentation needed for reimbursement.
I ride on the rollator & my husband pushes me. However this means I have to keep my feet off the floor and in the air and that hurts my back and hips. We put a broom handle between the front bars and now can rest my legs/feet with it. It's a big help to me. Think about it and check with owners. Perhaps an idea to send to your engineers.