Had to send the first one back because the rear right wheel wouldn’t move after less than a week of use. Drive sent me a new one at no charge. So far so good. First Product not great..service great.
perfect contour for my lower back, keeps warm and is easy to use
Color is great and it rolls well. for a guy that is 6'4" it is a bit short. The phone holder is lame and difficult to use for an elderly person.
Didnt ship until i asked for money back. Arrived late. Equipment malfunctioned twice. Seat & brakes. Caused a fall. Customer service policies are heinois towards ppl with disabilities. Still dont have my $400 refunded so i can buy new equipment. I have been more physically hurt, missed work, and out money because of this company. On top of that, *i* had to take a clunky box to FedEx. And i didnt have the aid of assistantive equipment. They wouldnt schedule a pick up. I am in worse shape than before i ever clicked on your website. This whole interaction makes me believe you disdain the very kinds of ppl who buy your stuff.
Plastic was too hard. You need to offer a padded version.