Didnt ship until i asked for money back. Arrived late. Equipment malfunctioned twice. Seat & brakes. Caused a fall. Customer service policies are heinois towards ppl with disabilities. Still dont have my $400 refunded so i can buy new equipment. I have been more physically hurt, missed work, and out money because of this company. On top of that, *i* had to take a clunky box to FedEx. And i didnt have the aid of assistantive equipment. They wouldnt schedule a pick up. I am in worse shape than before i ever clicked on your website. This whole interaction makes me believe you disdain the very kinds of ppl who buy your stuff.
Plastic was too hard. You need to offer a padded version.
Great product! My wife loves the colors and how reliable the canes are for use in all types of terrain!
My wife very pleased with the Rollator
I have requested a refund. I am still waiting on my mailing label & email response.
Hi there, we're sorry to hear about the inconvenience. When was the refund requested so I can look into this for you?