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Bath Safety

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Frequently Asked Questions
Find more information about our bathroom safety products
Shower Chairs & Transfer Benches
How do I clean my shower chair?
Use mild soap and rinse with warm water, wipe dry after each use
Will my rubber tips suction to the tub?
No, rubber tips will not suction to the tub.
Why won’t the suction cups suction to my tub?
Feel the surface of the tub, suction cups will not properly adhere to a textured surface.
How do I situate my transfer bench within my bathtub?
Place legs with suction cups into bathtub.
How do I remove my suction cup tip from the tub?
Pull on the tabs found on top of suction cup to allow air underneath for safe removal.
Will my product rust?

Different materials may or may not rust:

  • Products featuring aluminum frames are anodized and rust resistant. 
  • Steel – Treated with powder coating, which prevents the steel from having exposure to water or air. 
  • Stainless Steel is inherently rust-resistant with high anti-corrosion ability. 
  • Plastic – Will not rust.
Are all legs of my shower chair required to touch the floor at the same time?
For safety and stability, we recommend all legs touch the floor for maximized stability.
What is the cut out for on a shower chair?
It is a holder for a hand-held shower spray, included on select shower chairs.
Which side should I put the handle on a transfer bench?
Transfer benches are reversible to accommodate your shower/tub arrangement.
Is my product ADA Compliant?
Check the product documentation provided by the manufacturer. Additionally, consulting with a healthcare professional or an accessibility expert can provide further guidance based on your specific needs and circumstances.
Can I use a bath mat with my shower chair?
The ideal bath mat includes cutouts to allow room for a shower chair to safely touch the tub surface.
Raised Toilet Seats
What is the difference between a standard and elongated toilet?
Standard toilet includes a length of approximately 16.5” or Elongated toilet includes a length of approximately 18.5”
Do I need to remove my toilet seat if installing a raised toilet seat?
This depends on the model, refer to the owner’s manual.
Tub Rails
Will this item work over shower doors?
 The lever clamp mechanism is deep enough to accommodate standard shower door rails for a secure installation
Toilet Safety Rails/Frames
Can toilet safety rails be used on any toilet?
Most toilet safety rails are designed to be versatile and can be used with standard toilets. However, it's essential to check the product specifications and ensure compatibility with your specific toilet model.
Can toilet safety rails be used with raised toilet seats?
In many cases, toilet safety rails can be used in conjunction with raised toilet seats to provide additional support and comfort. Ensure that the combination is safe and stable, and check compatibility between the two products.
Bath Mats
Why do certain bath mats have indents?
To allow shower chairs and transfer tub bench legs to adhere to the tub surface.

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